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Case Study Name
Digital Transformation - Commercial Banking
Client Problem Solved
Need to develop technology roadmap to (1) improve customer service, (2) increase operational efficiency and (3) reduce risk
Client Size
Medium-Sized Business
Industry
Banking
Industry Function or Capability Applied
Digital Transformation
Project Description
Developed technology roadmap covering (a) Introduction of CRM system, (b) Integration of existing systems to improve automation and increase data quality and (c) automate manual processes through introduction of MSFT Power Platforms
Timestamp
July 8, 2024 2:51 PM (EDT)